What Families Tell Us
The experiences of those who have chosen Wanthong for their loved ones, in their own words.
Return HomeClient Testimonials
Genuine feedback from families who have experienced Wanthong's approach to care.
Anong Phongphichit
Chiang Mai, Thailand
My mother has been part of the Afternoon Tea Social Program for six months now. The change in her mood and energy is remarkable. She looks forward to the afternoons with genuine excitement, and the staff remember her by name and know exactly how she likes her tea. It's the small details that matter.
January 28, 2026
Surasak Chaiyaporn
Hang Dong, Chiang Mai
We moved my father into the Communal Home Residency in November, and the transition was smoother than expected. The staff took time to understand his routines and preferences. He still has his morning coffee at the same time he always did, and they've accommodated his dietary preferences without making it feel like an imposition. This feels like a home, not an institution.
February 15, 2026
Kanya Tanticharoen
San Sai, Chiang Mai
The communication from Wanthong is better than I expected. They send updates every two weeks about my aunt's participation in activities, and when I call with questions, someone always knows exactly who she is and how she's been doing. The only improvement I'd suggest is more detail in the written updates, but the phone conversations fill in any gaps.
February 10, 2026
Pattana Nonthalee
Mae Rim, Chiang Mai
My grandmother chose the Private Garden Residence, and it has exceeded our expectations. Her personal aide, Niran, knows her preferences so well that my grandmother often forgets she's receiving assistance. The garden has become her favorite space, and the weekly updates give our family peace of mind while respecting her privacy.
January 22, 2026
Vichit Wongsawat
Saraphi, Chiang Mai
We visited three other places before choosing Wanthong. What made the difference was the staff continuity and the genuine feeling of community. My father has been in the communal home for eight months now, and I can count on one hand the number of new faces I've seen. The same people are there every time I visit, and they know him well.
February 5, 2026
Siriporn Lertpanya
Chiang Mai City
The afternoon tea program has given my mother something to look forward to every weekday. After my father passed, she withdrew socially. Now she talks about the people she's met, the activities they do, and even the conversations over tea. The transportation service makes it easy, and I can see the difference in her overall wellbeing.
February 12, 2026
Success Stories
Real journeys showing how Wanthong has made a difference in people's lives.
Pornchai's Journey
Communal Home Residency | 14 months
Challenge
Pornchai, 78, was living alone after his wife's passing. His children, who live in Bangkok, were concerned about his isolation and irregular eating habits. He was resistant to the idea of moving to any kind of care facility.
Solution
After visiting Wanthong, Pornchai agreed to try a month in the Communal Home Residency. The small community size and home-like atmosphere made the difference. Staff learned that he had been a carpenter and created opportunities for him to mentor younger residents in woodworking during afternoon activities.
Outcome
Fourteen months later, Pornchai is an integral part of the community. He eats regular meals, participates actively in activities, and has formed close friendships with three other residents. His children report that he seems more engaged and present than he had been in years.
Wanpen's Transition
Private Garden Residence | 9 months
Challenge
Wanpen, 82, required increasing assistance with daily tasks but valued her independence deeply. Her family needed to find a solution that would provide support without compromising her sense of autonomy and privacy.
Solution
The Private Garden Residence offered the right balance. Wanpen has her own suite with a personal garden and a dedicated aide who assists without hovering. Her daily routine is shaped entirely by her preferences, and meals are prepared individually to match her long-standing food traditions.
Outcome
Wanpen maintains her sense of independence while receiving the support she needs. Her family reports that she is more relaxed knowing help is available when needed, but she doesn't feel watched or managed. The weekly updates keep the family informed without intruding on her privacy.
Narong's Social Connection
Afternoon Tea Social | 11 months
Challenge
Narong, 75, lived with his daughter's family but spent most days alone while everyone was at work. He was capable of self-care but was becoming increasingly withdrawn and had little social interaction beyond his family.
Solution
The Afternoon Tea Social Program provided structured daily social engagement without requiring a move from his daughter's home. Transportation was arranged, and Narong began attending five afternoons per week. The program's emphasis on conversation and gentle activities matched his preferences.
Outcome
After eleven months, Narong has developed friendships with several other participants and looks forward to his afternoons at Wanthong. His daughter reports that he is more talkative at home, shares stories about his day, and seems to have a renewed sense of purpose and connection.
Trust & Recognition
The measures of quality that matter to us and to the families we serve.
95%
Family Satisfaction Rate
180+
Families Served
3.2
Avg Staff Tenure (Years)
92%
Would Recommend
Chiang Mai Care Provider Certification
Accredited for quality standards in residential senior care and safety protocols.
Thailand Senior Care Excellence Award
Recognized for person-centered care approach and family engagement practices.
Northern Thailand Senior Care Association Member
Active member committed to advancing standards of elder care in the region.
Get in Touch
Phone
+66 53 442 617Address
18/3 Moo 4, San Phak Wan
Hang Dong, Chiang Mai 50230
Visiting Hours
Monday - Sunday
9:00 AM - 6:00 PM